ABOUT


WHO I AM

I am a curious, explorative, and bold designer as well as a consultant, strategist, researcher, athlete, doer, and critical thinker.


I’m a freelancer because I like to be independent and because I'm a generalist with many different interests. I enjoy working on many different topics within a short range of time. Keeping many balls in the air is what makes me happy and keeps me going, and I enjoy learning new things and immersing myself in new topics.


I’m a passionate athlete and I compete(d) in weightlifting, football, rugby, and swimming. The team spirit and ambition that I’ve learned through sports are still a big part of my personality. Even though I am creative and radical, I balance these attributes with pragmatism.







WHAT I DO

  • service design, analysis of the customer journey

  • (user) research, interviews, prototyping

  • inhouse service design and consultancy, especially IT-related

  • digitalization in traditional organizations and public sector organizations

  • public sector innovation and digitalization

  • design and facilitation of workshops

  • design sprints, barcamps, and similar events

  • internal coaching, cultural change and new work

  • strategy consulting and strategic design

  • smart city/region projects

  • innovation ecosystems


The main focus of my work is within the public sector, but it's not limited to that. I know the public sector from the in- and outside, working as a Designer and Project Manager for the City of Freiburg and as Designer and Researcher for the Strategy Architects, a Germany-based consultancy agency. My work here includes consulting projects with international foundations, churches, and ministries. Besides that, we work on municipal internationalization- and digitalization strategies, and the facilitation and design of workshops and design sprints. Other core topics are smart city projects and social labs.

At the City of Freiburg I was responsible for the design and rollout of digital projects, and thereby the main link between the inhabitants and the city administration's digital department. I focused on using a human-centred approach to ensure a people-first digitalization process.

I also worked for international service design companies, conducted remote user research and helped an urban planning agency with a report on public ridership. During an internship at Demos Helsinki, the leading Nordic think tank, I had the chance to broaden my knowledge about governance innovation and public policy.







WHY I DO IT

I want to have impact through my work, and I want to work on topics that matter. Therefore, I naturally gravitated to the public sector as I feel that this is often the area with the biggest leverage. I want to work towards a more equal and sustainable society and help to create an environment where individuals have the power and opportunity to shape their lives according to their own ideas.







HOW I DO IT

My approach to any project or challenge is human-centered, sustainability-conscious and systems-aware. My knowledge and understanding of design goes beyond service design. Rather than scraping the surface and changing services, I want to go beyond and facilitate change in organisations and systems so that services are comprehensive and holistic. I thrive in an innovative and fast-paced environment where a holistic and systemic approach is valued and I enjoy analysing complex situations and the structure and context behind things .

I studied in Germany and Finland and I've been doing projects in the UK, Estonia, Finland, and Germany - I appreciate international projects with cultural nuances and different languages. I'm a native German speaker and I can work fluently in English and Swedish. My Finnish is in progress and currently at B1-level (intermediate).